Southwest Manufacturing News • March 2024 • Training Program for Junior Technicians

INDEX offers the INDEX Technician Development Program (ITDP), an eight-month formal training program for junior technicians. Developed in response to the ongoing skilled labor shortage, the ITDP incorporates classroom and hands-on instruction, including two months spent at the company’s global headquarters in Germany.

“The manufacturing industry as a whole is facing a skilled labor shortage,” said Jose Zamora, Training and Development Manager for INDEX. “That issue is even more pronounced when you look for people with the breadth of knowledge required to service and install advanced machine tools. We have very consciously developed the ITDP curriculum to grow the pool of labor in our industry.”

Ideally, individuals selected to join the program possess some level of experience in a field related to mechanical or electrical engineering, but the only prerequisite is a demonstrated aptitude for technical subject matter.

Over the course of six months, students complete 15 courses that incorporate a mix of classroom, online and shop floor instruction. Each course ends with an exam that must be completed in order to progress. At the end of six months, the ITDP culminates in a weeklong exam that includes written components, as well as practical demonstration of knowledge through troubleshooting and solving issues on actual machines in INDEX’s showroom. Upon completion of this exam, students travel to Germany for two months to participate in building an INDEX machine from the ground up.

“I started my career in a German apprenticeship program,” said Cris Taylor, President and CEO of INDEX. “We have incorporated elements of that type of program to provide people with access to the incredible career opportunities offered by manufacturing. We are purposefully building something that can eventually be expanded to train operators and programmers for our customers as well.”

Those interested in applying for a future spot in the ITDP can contact Jose Zamora at jzamora@index-usa.com.